1. SHIPPING AVAILABILITY
We currently ship to the contiguous 48 states within the United States.
Please Note:
- We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories.
- We are unable to deliver to PO Boxes or APO/FPO addresses.
Thank you for your understanding and continued support!
2. SHIPPING TIME
Receiving Time = Processing Time + Shipping Time
- Shipping Time: Typically 6–7 business days, depending on your location.
- Processing Time: In-stock orders usually ship the next business day, unless stated otherwise on the product page.
In rare cases, there may be a slight delay. If you haven’t received your order within 14 business days, please don’t hesitate to contact us at info@voltbison.com — we’re here to help!
| Address | Shipping fee | Shipping time |
| US (Excludes Hawaii, Puerto Rico, and Alaska, etc.) | Shipping fees will be calculated during checkout. For products eligible for free shipping, this will be clearly indicated before you complete your order. | 6-7 business days |
For pre-orders/backorders, please refer to the shipping date on the product page.
3. SHIPPING COST
Shipping fees will be calculated during checkout. For products eligible for free shipping, this will be clearly indicated before you complete your order.
4. SHIPPING CARRIERS
Shipping via UPS, FedEx, and others. We’ll notify you of any changes.
5. ORDER TRACKING
You can track your order and view shipping details by logging into your account on voltbison.com.
If you haven’t registered an account, you can still track your order by emailing us at info@voltbison.com with your name and order number. Our team will respond within 24 hours.
Important:
If your order status shows “delivered” but you have not received your bike, please contact us within 3 business days of the delivery date.
After this period, we may no longer be able to assist, and you will need to contact the shipping carrier directly to resolve the issue.